Swarm Creator Coins: Another Hackday Project Launch

This post is about another hackday project on Foursquare that we were able to quietly launch into the Swarm app recently.

I always felt that Foursquare and Swarm should give recognition to people who contribute to our database. We want our venue database to be as accurate and up-to-date as possible. I also feel a little bit of pride whenever I’m the first person to add the venue to the database.

For example, I added the 7-Eleven in the East Village to the Foursquare database on it’s grand opening, and now it has over 150 unique visitors on Swarm! Now that’s not bad, but there are some power superusers who have created things that are a lot bigger. You need to be first, and it needs to be someplace important, so it’s tough.

What creator coins does is reward users who create great venues. You don’t get points just for adding any old thing to the venue database – but if you add something that stands the test of time and becomes popular, you will be rewarded with coins whenever you check in.

Also when your friends or friends-of-friends check in, they will recieve some coins, and they’ll be reminded that you are the creator. In that way, you get some recognition!

So, I built this with some pointers from the Swarm team during our hack day a few months ago. We had to get some of the copy I wrote translated, but it’s not live on the site. Tweet at me if you find a good one! Here are some examples:

Typical example, street car with 90 checkins:

This person created an airport terminal venue with almost 34K checkins!

Here’s my own creation of Atlantic Center. I created this venue a few months ago when I was reorganizing Foursquare Supervenues. Turns out that Atlantic Terminal Mall and Atlantic Center are 2 different things, even though they have the same owners and are connected. Confusing!

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And here are some cases in my own feed where I learn about Friends of Friends who created places that I love going to:IMG_8903 IMG_8904

YASC trip to Ghana – Part 3

Now in Yamaransa, I was on the business consulting team which is similar to the work I did in Trohilo, Nicaragua in 2013 and 2014. We set up a makeshift consulting firm in a couple of classrooms with half-built desks and lots of flies. Men and women who run local businesses come in periodically. We get to know them personally, and learn about what they do. Then we analyze their business model and come up with some recommendations.

Since the YASC group has been there before several times had been there before several times, several of the entrepreneurs had been through this before. In some cases, you get reports of incremental improvements based on changes decided upon in the previous year, which is great. But of course, the YASC volunteers can’t come up with a good plan for every group and just like back home not every plan pans out the way you’d hoped. But essentially, we try to make the most of the time we have with these people by getting to know each other, learning about their business and their goals for the future, and brainstorming ideas.

For example, one man that I met with was a tailor named Moses at the same time my fellow volunteers Faith and LaShawn met with the dressmakers next store. Now Moses told us that he had met with the volunteers last time and not much had come out of it to help his business directly – but that he had started an apprentice program. [I remember being told in translation that he said he was inspired by the help from YASC last year to start this program, but that almost seems to good to be true, so I’m going to put that as a “maybe”]. He asked if it was okay if he brings his apprentices to the meeting, and I said “sure”!

Now I had assumed that he’d be bringing three or four people – but I was surprised when about 20 people showed up! We got the impression that  the dressmakers would all men women and the tailors would be men, and that was true but the apprentices were mixed in gender.

One of the things we went through successfully was pricing. Although I wish I had more time, I went through several different examples of products that could be produced by the tailors. I tend to look at three main variables: the total cost of the input materials, the price that is set for the item, and the time it takes to put it together. Similar to what we found in Nicaragua, the price often reflected the input materials but didn’t take into account labor as well. For example, the back-of-the-napkin calculation we did for a quick 1-hour shirt was 16 cedis of profit per hour, which the 3-day suit was about 3. I’d expect it to go down because the suit is guaranteed work for 3 days, but that differential seemed extreme. Moses agreed. I hope one of those 20 apprentices likes to calculate this stuff, because then maybe they can make a table for all the products for everyone!

Now while that “profit per hour” calculation is helpful, there’s definitely more I would do if I had more time. The pricing strategy once you get that information is important, because you still need to take into account how much work you’re getting (customer acquisition costs) and whether the time spent on a low-profit item is really displacing time that would be spent on a high profit one. But we needed to give the tailors and the dressmakers some time to actually sell to the group – because that generates a one-time infusion of significant business for them and I got a really cool African shirt!

There were several problems that seems to exist in common across all of the entrepreneurs, and many of these same problems existed in Nicaragua as well. First of all, in a community like this you have many customers who expect to be given goods on credit, and they end up not being able to pay. This is not such an easy problem to deal with – because if you start saying “no” to products without payment, you’re going to get pushback from some of these people, who ultimately may be family or close friends.

Another issue that comes up is how to build savings. Given the tiny amounts that people are making, it’s very difficult to put something away. Once they take care of their immediate family, people are often expected to help extended family in need as well.

In addition to my work on the business team, I was also able to see what the education team, and the group working on Yamoransa’s new ICT center was up to. I was able to sneak in a couple of math classes on Friday (August 12th), and because I needed to come up with something at the last second, I decided to talk about the handshake problem. It seemed to go pretty well – fortunately we had very exceptional translations from GhanaThink volunteers as well as from AFS Ghana throughout the whole process making this possible. I changed the handshake problem to the fistbump problem, and I had the students (age maybe 9 or 10?) get up in groups of various sizes to see how many fist bumps they need so that everyone in the group matches with everyone else. The result is a combination of fun interactive trials plus an exploration into a variety of problem solving techniques. It also introduces some ideas in computer science which I really love.

While the students didn’t seem to have enough access to mathematics enrichment, they don’t seem to have the same aversion to math that you would find in classrooms and among the general population of the United States. In several conversations, math seemed to be a subject that the people enjoyed and wanted to learn more about.

And finally – I got to organize books for the library in the newly minted ITC center. Because internet access is limited, this is being set up with old-school paper records. Some of the books looked interested since many were children’s books on a variety of scientific topics like space. Some books contained information about far away places such as Angola, or New York. I had to read the book about the latter – which seemed to take an overly positive view of Tammany Hall, and also had a section on Donald Trump as a real estate developer and reality star from 2010. I wanted to write stuff in the margins, but I stopped myself.

This new center is really remarkable – the rooms looks open and comfortable, and part of the purpose of this center is to provide computer education and literacy. Now their internet access availability is going to be very limited, but there’s still a lot that can be done. For example, thousands of books can be uploaded into e-readers. I’m really excited about the idea of having an offline version of the Khan academy available. If that’s the case, you can have a whole generation of students and teachers who have access to materials up to the college level. And I have no doubt that people will want to use it. If that’s the case, what effect does this have several years down the road? Seems like it will be very positive, but time will tell.
Finally, I know I haven’t mentioned all the great people I worked with. There are too many to list! But on the business development team, we had Lisa Unsworth leading it, and I worked closely with LaShawn Warren (we had some very interesting discussions with the breadmakers), Anke Tietz and Faith Lin (who were great with the hairdressers and dressmakers), Aric Sangruchi, Sam Blango, and Nick Mason. Also a shout out to Hamilton Barnes volunteering from GhanaThink was there the whole time translating some very complex stories back and forth, particularly with the breadmakers!

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YASC trip to Ghana, Part 2

Now on to Yamaransa, the community where we were working last week. Yamaransa is located between Accra and Cape Coast, 2 important cities and Ghana. Yamaransa lies at an important 3 way intersection: to the west is Cape Coast, to the East is Accra, and inland to the north is the major city of Kumasi in the Ashanti region.

YASC along with several other organizations have been working there since 2011. The focus has been on education, health, business, and the construction (and sustainability) of a community center. The priorities have been set by the community leaders themselves, not outsiders. The idea for us is to engage in some cultural exchange, and hopefully make the community better off and help them achieve their goals – be it education, economic development, or anything else. Because this has been an ongoing effort, we’ve been able to measure our efforts and learn from our mistakes. It was great to see some of the progress that has already been made, and I hope to see progress continue for years to come.

When we first got to the site, we were treated to a host family visit followed by a cultural fair put on by AFS Ghana – one of our ground partners. My host was a catholic priest in town. His sister was also visiting – a woman in her 20s who was finishing up high school. It was clear that it was not due to monetary constraints and not to effort. I asked her what her favorite subject was, and when she said math I said “ah ha! We need to talk about this!” because it was very difficult to find common ground otherwise. I recited the proof that there are an infinite number of primes, and she wrote down a multiplication table for modulo arithmetic. She said “I wish you could come by and teach math every day!”

At the cultural fair I saw a lot of things that were familiar. At the booth of Ghanian games, they had one that was very similar to Mancala. All the different tribes are still confusing to me – the people in Yamoransa speak Fante (and that’s in the central region), and the Ashanti to the north is it’s own region. They have their own kings (local leaders) independent of the government.

In religion, they combine western religions with traditional African beliefs. There are so many churches and Mosques all over Ghana – probably the majority of non-house buildings. In the town there are Catholics, Protestants, and even the Mormon church has a significant presence. And there is also a large Muslim population, but not too many Jews. Ghana doesn’t seem to have the religious strife that would be expected from such a combination (and that happens in other parts of the world). They have developed a mature and tolerant attitude towards the different religions and there is no evidence that any group preaches hate or distrust towards any other group.

Interestingly, I identified more with some of their traditional African traditions than their western religious ones – and in some cases seemed more familiar to me. They have very specific ceremonies for different events in life such as birth, adulthood, marriage, and death. The baby naming ceremony takes place on the eighth day after birth. The people there can have both western names, as well as 14 possible day names based on gender and weekday of birth. The ceremony involves both water and wine – and I wasn’t sure on the exact symbolism there but maybe it’s two different aspects of life.

The funerals are very interesting. If the person was old – the funeral becomes a celebration of the person’s life. The coffin could be designed to represent them (perhaps their profession) – and they make giant posters that you see all over town describing relatives who have passed on. The funeral looks more like a send off to the world to come.

Also, we were able to hear the traditional horn that is played in honor of the Ashanti kings. It looks and sounds exactly the same as the Shofar that is heard in synagogue every year in Rosh Hashana. And finally – we were treated to lots and lot of drumming. Drumming for music. Drumming for communication. Drumming for ceremonial celebrations. Like pretty much constantly the whole time.

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[ Up Next: The Volunteer work ]

YASC Trip to Ghana – Part 1 of 3

I just returned from Ghana on a volunteer trip with the Yale Alumni Service Corps, and what an amazing trip it was! This was my first time visiting Ghana, or any country in Africa for that matter. Turns out that I didn’t know a whole lot about the country and I had a lot to learn. I’m going to provide here an outsider’s perspective based on a 2 week trip so take my words not as encyclopedic knowledge but as the initial perception of one American which subject to change.

I arrived at the Airport in Accra on July 29th for a week of tours which included Togo and Benin. Those were countries I knew even less about (!) but let’s stick to Ghana.

Ghana gained its independence from Britain in 1957, and that event is seen as heralding the decolonization of Africa from the Europeans. The United States sent a delegation including a couple of household names today: then-Vice President Nixon, and Martin Luther King. At the time Ghana was known as “Gold Coast” – following the same naming scheme as its neighboring “Ivory Coast” which tell us what explorers and traders were initially doing there. But in order to symbolize their independence, the founders decided to name their country after the ancient Ghana Empire in west Africa. In this way, the idea was to take an ancient, homegrown civilization, and reimagine it as a modern democracy.

In fact, some of Ghana’s democratic institutions are similar to what we have in the US. In foreign policy, they were part of the non-aligned movement (neither with the US or the USSR in the cold war). Domestically, we Americans may be familiar with some of the government functions. But while Ghana was never a communist state, the founders instituted socialist-style plans for industrialization. If you look around today, you can’t say that’s been too successful. Corruption by government employees is seen as an impediment to economic growth. Heavy industry would have been better off under private initiative, if only a consistent regime of laws and rights can be relied upon.

After several coups and periods of instability, Ghana today has a stable democracy with competitive elections and a functioning judicial and legislative branch. That doesn’t mean that the government works for the people as much as they would like – but change is possible through the ballot box as opposed to violence.

So enough about that – what about the regular folks? When I was walking and riding around in the bus in Accra, I had never seen so many people working and hustling so hard. If you watch the people on the street, you can see that everyone is on a mission – and I’d say this is even more than in New York City. Most people are trying to sell things. Many are carrying large items, moving them from one place to another. Some people are dressed nicely walking briskly to meetings or events. You can see still other people with books and backpacks on their way to school. Hard work and initiative come naturally to Ghanaians, and I’d say they are a nation of entrepreneurs.

In central Accra there are lots of large construction projects. Like in Downtown Brooklyn, they seem to be on a bit of a building spree. But once you get outside the city, you notice something very interesting: a lot of half-built houses made of cinderblock.

When we in the US want to save for a house, we might open up a savings account, or perhaps invest in the money market and mutual funds. Then, we you have enough for a down payment, we can get a mortgage, and voila – we’re in the house! When these Ghanaians are saving for a house – they literally see a partial house! They purchase each cinder block when they can in the hopes that they can one day finish. This is the best option for many people, but it comes with many risks. Do they have the title to their land? The government can come in and give it to a third party in the name of economic development. Are they protected from natural disaster or theft? I doubt the insurance market is well developed. Can they sell half a house? I could imagine having a good market for that, but it appears that it probably isn’t.

Still, our savings and mortgage strategy is also fraught with risk and it’s a matter of mitigating those risks and improving efficiency. There might be economic opportunities in Ghana for solving problems of land-title, insurance, real estate markets, and division of labor for home builders.

Buying things in West Africa is also too much for me. I’m not used to bargaining on the spot! It’s stressful. Apparently I was very good at it when I negotiated for a hat in an Accra market. I have a hat already, why do I need yours? Yeah, I understand this is an African hat, but my nerdy tourist hat perfectly fits my needs. I don’t know about that design. So I got them to come way down on the price. But then somehow I didn’t leave the shop without buying a Ghana Soccer Jersey (awesome!) and a watercolor painting (I don’t need it!). I came home with a lot of cool stuff – but I would have looked around more if I could eye a product without the assumption that I was going to buy it.

While I found the vendors to be overly aggressive, I also found them to have a certain straightforwardness. Sure – they all claim to have a “good price just for you” and to be your friend – but I didn’t catch anyone trying to mislead about their products. And in a few cases they answers my questions correctly even if they knew it wasn’t the answer I wanted to hear. I bet with a little practice one could understand their “lingo” and be able to make wise purchases.

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[ Up Next: Arrival in Yamaransa ]